Terms & Conditions

This Privacy Statement informs you about the type of personal data that is collected and received through our website https://www.zippyclean.co.za (“website”) and about how we use, share, retain and protect such personal data.

Who we are
We are a "Holiday Property Listing" company. We are the controller responsible for the processing of personal data through the website.

How we obtain personal data
We only collect and receive a tiny amount of personal data through the website. Personal data means any information relating to an identified or identifiable natural person.
First of all, we collect personal data that you choose to voluntarily provide to us for your use of the website. In addition, we collect certain personal data by using cookies, including similar technologies such as local storage when you visit the website.
Cookies are bits of text that are placed on your computer’s hard drive or mobile device when you visit certain websites. Cookies hold information that may be accessible by the party that places the cookie, which is either the website itself (first part cookie) or a third party (third-party cookies). You do have control over cookies and can refuse the use of cookies by selecting the appropriate setting on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable or delete existing cookies.
On the website, we use cookies to gather website statistical data to analyze how our users use the website, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page. These cookies are placed by the domain southcoastadventures.co.za.
For this purpose, we use Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help. The information generated by the cookie about your use of our website (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States or any other country in which Google maintains facilities. Your IP address will be masked by setting the last octet of your IP address to zero before it is stored by Google. Google will use this information to monitor your use of our website and to compile reports on website activity for us. Based on our agreement with Google, Google is not allowed to use this information for their own purposes and may only transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf.

The types of personal data we may obtain
We may collect and receive the following personal data from you:
Name and contact details (such as Name, Contact Number, Email,);
Information on your use of the website;
Traffic data.

WE DO NOT collect any Account details (such as usernames, passwords or Bank details);
We may collect other types of personal data if required under applicable law or if necessary for the purposes listed below. We will then inform you and ensure that there is a valid legal basis for doing so.

How we may use personal data

• We may use the personal data we collect and receive for the following purposes:
• To analyze how the website is used, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page;
• To verify compliance with applicable legal requirements and our policies.
• To contact you, such as by sending personalized emails, about our products and services. We may also transfer your personal data in the event that we sell or transfer all or a portion of our business or assets on a need to know basis. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with applicable law and this Privacy Statement.
• We do not sell, rent or trade your personal data.
• We do send your E-Mail Address, Name, and Surname and Contact Number to potential Guests as per your requests when completing our forms. This is forwarded to potential Holiday Property Owners who specifically requested to be contacted regarding the rental of Holiday accommodation.

How we protect personal data
We maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored are absolutely secure. We will notify you of any data breach that is likely to have unfavorable consequences for your privacy in accordance with applicable law.

How Long We Retain Personal Data
We retain personal data for as long as necessary to fulfill the purposes for which we collect or receive the personal data, except if required otherwise by applicable law. Typically, we will retain most of the personal data for the duration of your use of the website. We cannot govern how long our Clients will keep your data on record.

Your Rights
You have the following rights in relation to your personal data:
The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data are being processed and to receive the personal data that is being processed in an intelligible form;
The right to have your personal data rectified, blocked or deleted if your personal data are incorrect, incomplete, inaccurate, irrelevant, outdated or processed unlawfully.
The right to object on legitimate grounds to the processing of your personal data.
To exercise these rights, please contact us using our contact details set out below. We may request you to provide a copy of your ID card or otherwise evidence your identity. We will respond to your request within the applicable statutory term.

Updates to this Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any significant changes to this Privacy Statement on the website or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

How to Contact Us
If you have any comments or inquiries about the information in this Privacy Statement, if you would like us to update your personal data, or to exercise your rights, please contact us by email at info@zippyclean.co.za
Revised 14/03/2019